SMS Terms & Conditions

Effective October 9, 2026. Last updated October 9, 2026.

These SMS Terms & Conditions govern the text messaging program operated by 1st Choice Residential LLC (“1st Choice Residential,” “we,” “us,” or “our”), which provides chimney, fireplace and dryer vent services in Dallas–Fort Worth, Texas and Mobile and Baldwin County, Alabama. By opting in to receive text messages from us, you agree to these terms and to our Privacy Policy at 1stchoiceresidential.com/privacy-policy.

Program Description

The 1st Choice Residential LLC messaging program sends text messages to customers and prospects who have opted in. Messages may include:

Service messages: replies to your questions, appointment scheduling and confirmations, reminders, and technician arrival notices.
Account messages: quotes, invoices, payment reminders, and service follow-up.
Marketing messages, only if you separately opted in to them: seasonal service reminders and offers, up to 4 messages per month.
Messages are sent from (817) 791-4606, (817) 765-3327, (251) 250-5358, and (251) 272-1990.

Eligibility

Age restriction (18+): You must be 18 years of age or older to use this SMS service. Our messaging program is not directed to anyone under 18.
You must be the account holder or an authorized user of the mobile number you provide.

How to Opt In, Opt Out, and Get Help

Opting in. You opt in to text messages from 1st Choice Residential LLC when you check the text-message consent box on our website forms at 1stchoiceresidential.com/text-us or 1stchoiceresidential.com/contact, or when you call or text one of our business numbers first. You receive marketing text messages only if you separately check the optional marketing consent box. Consent is not a condition of purchase.

What we send. Service messages: replies to your questions, appointment scheduling and confirmations, reminders, technician arrival notices, quotes, invoices, and service follow-up. Marketing messages (only if you opted in to them): seasonal service reminders and offers, up to 4 messages per month. Consent to receive marketing texts is not a condition of purchase, and you can opt out at any time by replying STOP.

Message frequency. Message frequency varies and depends on your service activity with us.

Cost. Message and data rates may apply. 1st Choice Residential does not charge for text messages; your mobile carrier may.

Opting out. Reply STOP to any message to stop receiving texts from that number. You will receive one confirmation message and no further texts unless you opt back in. Reply START to resume.

Help. Reply HELP to any message for assistance, email jeff@1stchoiceresidential.com, or call (817) 791-4606 in Dallas–Fort Worth or (251) 272-1990 on the Gulf Coast.

Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

1st Choice Residential Messaging Terms and Conditions

The messaging program consists of service, account, and (if you opted in) marketing messages as described above, sent by 1st Choice Residential LLC.
You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at jeff@1stchoiceresidential.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy at 1stchoiceresidential.com/privacy-policy.

SMS help instructions. Text HELP for help. For help, text HELP to the number that messaged you, or contact us at jeff@1stchoiceresidential.com or call (817) 791-4606. Reply STOP, CANCEL, or UNSUBSCRIBE to opt out at any time. Reply HELP for help.

How to Contact Us About This Messaging Program

If you have questions about this messaging program, contact us at jeff@1stchoiceresidential.com or call (817) 791-4606. Our mailing address is 1st Choice Residential, 200 S Florida St #403, Mobile, AL 36606. We answer messaging, privacy and opt-out questions at that email and phone number.

Changes to These Terms

We may update these terms from time to time. The effective date at the top of this page shows when they were last revised.

Contact Us

1st Choice Residential LLC
200 S Florida St #403, Mobile, AL 36606
Dallas–Fort Worth: (817) 791-4606
Gulf Coast: (251) 272-1990
Read our Privacy Policy